Terms of service

TERMS OF SERVICE

Last updated: [9/10/2026]

Welcome to Neon Nature.

These Terms of Service govern your access to and use of the Neon Nature website, online store, and related services. Throughout these Terms, the words “Neon Nature,” “we,” “us,” and “our” refer to the operator of this website. By visiting our website, purchasing a product, or otherwise using our services, you agree to these Terms of Service.

We encourage you to read them carefully before making a purchase.

1. Our Store

Neon Nature is a contemporary fashion brand offering apparel and other products featuring original artistic designs and symbolic imagery.

We reserve the right to update, modify, discontinue, or limit the availability of any product, collection, feature, or service at any time. Product availability may vary by location.

2. Product Representation

We make every reasonable effort to present our products accurately and thoughtfully.

Certain images displayed on our website are digital mockups or visual representations created to illustrate the appearance and character of our products. The final product may differ slightly from the images shown.

Variations may occur in color, print placement, print scale, garment dimensions, fabric appearance, fit, or other visual characteristics as a result of manufacturing processes, garment size, lighting conditions, screen settings, or other factors inherent to production.

Such reasonable variations do not constitute a defect in the product.

3. Made-to-Order Products

Certain Neon Nature products may be produced specifically after an order is placed.

Because these pieces are individually manufactured or printed, slight variations between individual items may naturally occur. Production times may also vary according to product type, destination, order volume, and the fulfillment provider responsible for producing the item.

4. Orders

Submitting an order constitutes an offer to purchase the products selected.

We reserve the right to accept, decline, or cancel an order when reasonably necessary, including in cases involving payment authorization issues, suspected fraud, incorrect pricing, product unavailability, shipping restrictions, or errors in product information.

If payment has already been collected for an order that we are unable to fulfill, the applicable amount will be refunded.

5. Pricing and Payment

Prices are displayed in the currency indicated on the website and may change without prior notice.

The price applicable to your order will generally be the price displayed at the time the order is submitted, except in the case of an obvious pricing or technical error.

Shipping charges, taxes, duties, customs fees, or other applicable charges may be added to the purchase price where required and will be displayed whenever reasonably possible before checkout.

Customers are responsible for providing complete and accurate billing and payment information.

6. Shipping and Delivery

Estimated production and delivery times are provided for convenience and are not guaranteed delivery dates.

Delivery times may be affected by factors beyond our reasonable control, including carrier delays, customs procedures, severe weather, transportation disruptions, peak shopping periods, or incorrect delivery information.

Customers are responsible for ensuring that the shipping address submitted with an order is accurate and complete.

Please refer to our Shipping Policy for additional information concerning fulfillment, delivery, international shipments, customs, and related matters.

7. Returns, Exchanges and Refunds

Returns, exchanges, replacements, and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Please review that policy before completing a purchase, particularly because certain Neon Nature products may be produced specifically for an individual order.

Nothing in these Terms is intended to exclude or restrict any mandatory consumer rights that cannot legally be waived under applicable law.

8. Intellectual Property

The Neon Nature name, visual identity, artwork, graphics, animal designs, symbols, photographs, text, product presentations, website content, and other original materials appearing on this website are owned by or licensed to Neon Nature and are protected by applicable intellectual-property laws.

Except where expressly permitted, no content from this website may be copied, reproduced, modified, distributed, sold, licensed, displayed commercially, or used to create derivative works without prior written authorization.

Purchasing a Neon Nature product does not transfer ownership of the intellectual property incorporated into its design.

9. Acceptable Use

You agree not to use the website or its content for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not attempt to interfere with the operation or security of the website, access areas for which you have not been authorized, introduce malicious software, collect information about other users without authorization, or use Neon Nature intellectual property in violation of these Terms.

10. Third-Party Services

Certain aspects of our store may be operated or supported by third-party service providers, including payment processors, e-commerce platforms, manufacturing partners, fulfillment providers, and shipping carriers.

Their services may be subject to their own terms, policies, and technical limitations.

Where permitted by law, Neon Nature is not responsible for circumstances caused exclusively by independent third-party providers and outside our reasonable control.

11. Website Availability and Information

We aim to maintain accurate and current information throughout the website. However, occasional typographical, technical, pricing, product-description, or availability errors may occur.

We reserve the right to correct such errors and update information when necessary.

We do not guarantee that access to the website will always be uninterrupted, error-free, or available at all times.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Neon Nature will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website or products where such liability may lawfully be limited.

Nothing in these Terms excludes liability that cannot legally be excluded or limits rights granted to consumers under mandatory applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, processed, and protected.

14. Changes to These Terms

We may revise these Terms of Service when reasonably necessary to reflect changes to our business, products, website, technology, service providers, or legal requirements.

The version published on this website at the time of your use will be the applicable version unless otherwise required by law.

15. Governing Law

These Terms shall be interpreted in accordance with the laws applicable to the business operating Neon Nature, subject always to any mandatory consumer-protection rights that apply in the customer's jurisdiction.